CRM Jun 2024 320.000 call

STUDY: 88% of Banks and Lenders See Crisis-Driven Uncertainty as Opportunity to Rebuild Customer Trust Through Digital Transformation

A new report from Smart Communications and Salesforce of 430 global executives highlights the importance of digital investment and hyper-personalized customer experience in rebuilding trust and succeeding in the futureNEW YORK and LONDON, June 14, 2023 (GLOBE NEWSWIRE) -- Smart Communications™, a leading technology company focused on helping businesses engage in more meaningful customer conversations, in partnership with Salesforce, has released new research on how banks and lenders are planning